Privacy Policy

Kuska Fabric (“we”, “our”, or “us”) operates the Kuska Atelier online store and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase through Kuska Atelier.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order, create an account, or contact us, we may collect personal information including:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • Communications with our customer service team
  • Technical information such as IP address, browser type, device information, and cookies

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Arrange shipping and delivery
  • Provide customer support
  • Respond to enquiries
  • Process payments
  • Improve our website and services
  • Prevent fraud and maintain website security
  • Comply with legal obligations

If you choose to subscribe, we may also send occasional updates regarding new collections, products, or events. You may unsubscribe at any time.

Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers who assist us in operating Kuska Atelier, including payment processors, shipping carriers, website hosting providers, and analytics services.

We may also disclose information where required by applicable law or to protect our legal rights.

Cookies

Kuska Atelier uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance website performance.

Most browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

Payment information is processed using secure SSL encryption and trusted payment providers. Kuska Fabric does not store complete credit card information on its own servers.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be published on this page with the revised “Last updated” date.

Contact

If you have any questions regarding your shipment, please contact us:

Kuska Atelier
Operated by Kuska Fabric

Email: shop@kuska.jp
Phone: +81 772-42-4045