Last updated: July 2026

Kuska Atelier carefully prepares and ships each order from our atelier in Kyoto, Japan.

We aim to ensure that every product reaches you safely and efficiently while preserving the quality and craftsmanship behind each piece.

    

Free Shipping

We offer complimentary worldwide shipping on all orders of USD $200 or more.

Orders below USD $200 are subject to a flat shipping fee of USD $30.

All shipping charges are calculated and displayed during checkout before payment is completed.

    

Order Processing

Orders are prepared after payment confirmation.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

    

Delivery Times

Delivery times vary depending on your location and selected shipping method.

While we make every effort to deliver orders within the estimated timeframe, delivery dates cannot be guaranteed.

Delays may occur due to:

• customs procedures;
• international shipping conditions;
• weather conditions;
• transportation delays;
• peak seasonal periods.

    

Shipping Address

Please ensure that your shipping address is accurate at the time of purchase.

Kuska Atelier cannot be held responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Free shipping is available on orders of USD $200 or more.

The free shipping threshold may change during special campaigns or promotional periods.

     

Customs Duties & Import Taxes

To provide a seamless international shopping experience, Kuska Atelier ships international orders using Delivered Duty Paid (DDP).

Where DDP shipping is used, all applicable customs duties, import taxes, and clearance fees are included in your order, so your purchase can be delivered without unexpected charges at the time of delivery.

Should you be contacted by customs regarding additional charges, please get in touch with our customer service team before making any payment, and we will be happy to assist.